Privacy Policy

This privacy policy sets out how Electric Horse™ Ltd uses and protects any information that you give Electric Horse™ Ltd when you use this website. Electric Horse™ Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Electric Horse™ Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Definitions and Interpretation

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 or EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and

“We/Us/Our”

means Electric Horse™ Ltd, a limited company registered in the UK under company number 15183189.

Electric Horse™ Ltd’s registered address is Brookland Hall, Guilsfield, Welshpool, Powys SY21 9BU.

Our Data Protection Officer is Hayley Jones and can be contacted by email at hayley@electric-horse.com, by telephone on 0808 164 1166, or in writing to 2 Mile Oak, Maesbury Rd, Oswestry, SY10 8GA.

You can opt out of communication by emailing marketing@electric-horse.com.

What data we collect

We collect your name, company name, email address and telephone number to allow us to contact you efficiently. These are collected through a form on the website.

Where are my details stored?

Your details are stored in a secure and reputable Customer Relationship Management (CRM) system, Zoho.

We protect your data within our CRM using password-protected access controls.

How do we use your information?

We use your information to reply to your enquiry. If you tick the box to agree to receive further information on our services, we will send you emails about our other services. If you have subscribed to our newsletter, we will send you regular e-newsletters.

We may send you information on other services from other companies within our Group (The Pickstock Group Home | The Pickstock Group) based on legitimate interest.

You can opt out of communication by emailing marketing@electric-horse.com.

Your information is not shared with third parties.

Payment of Cyber Security Packages

We use Worldpay to process payments made through our website and in connection with the services we provide.

When you make a payment, certain personal and payment information may be processed by Worldpay on our behalf. This may include your name, contact details, transaction details, payment information and information relating to the payment method used.

Payment card details are processed through Worldpay's secure payment systems. We do not routinely have access to or store your full payment card details on our own systems.

We share with Worldpay the information necessary to process and administer your payment, verify transactions, prevent fraud and comply with applicable legal and regulatory requirements.

Worldpay may process personal data in accordance with its own privacy policies and contractual arrangements with us. Further information about how Worldpay processes personal data can be found in its Privacy Center.

The processing of payment information is necessary for us to provide our services, process payments and fulfil our contractual and legal obligations. Where appropriate, we may also rely on our legitimate interests in managing payments, preventing fraud and protecting our business.

Worldpay may use third-party service providers in delivering its payment services. Where personal data is processed by third parties, appropriate contractual and technical safeguards are used in accordance with applicable data protection legislation.

We retain information relating to transactions for as long as necessary to fulfil the purposes for which it was collected, including our legal, accounting, tax, regulatory and fraud-prevention obligations.

Cookies

We use cookies/tracking technologies such as Google Analytics to track visits and movements across the website. At times we may also use tracking on Google Ads, LinkedIn and Meta. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used.

Please view our separate Cookie Policy for further info.